Your Personal Concierge
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Any time, Any place, Everything, Every time

The Concierge are our travel gurus - a passionate team of dedicated travel professionals who can tailor make your holiday experience, providing advice and expertise for you to call on before, during and after your stay.

Nothing is too big an ask and the Team just love to make it happen. Each and every member of the Team have experienced what our locations have to offer, from cycling routes to baby-friendly boltholes, from sampling the best local produce at the local farmer's market to hiking all the best trails. Anything you want to know can be answered with first-hand detail and together, travel has never been easier!

We're passionate about service, enthusiastic about travel and here for you throughout your journey. Give us a call! 

Your Concierge Team
Any time, any place, everything, every time

The Concierge Team are travel experts, champions of customer service, and gurus of all things Natural Retreats. They’ve been to every location, know cycling and walking routes and where to sample local produce. Plus, they’re here for you throughout your journey!

Events Specialist
United Kingdom, England, Scotland & Wales
With a wide background in managing Events, Hannah oversees all of our Weddings, Celebrations & Corporate Events across our portfolio.
Hannah D
Concierge Team Member
United Kingdom, England, Scotland & Wales
The latest member of our team and with fantastic experience in the Hospitality industry, Hannah is the one to ask for when you need expert travel advice! Her favourite retreat has to be our luxury lodges in the Yorkshire Dales.
Concierge Team Leader
United Kingdom, England, Scotland & Wales
Passionate about travel, Greg has a vast knowledge of the retreats within Natural Retreat’s portfolio. His personal favourite is our John O’Groats retreat and our spectacular sea view lodges there!
Concierge Team Member
United Kingdom, England, Scotland & Wales
With an exceptional enthusiasm for each of our locations and years of experience in the travel industry, Lauren is an expert at matching our guests with their dream holiday!
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